Director of Operations

Grand Rapids, MI



Are you someone who thrives in balancing leadership and collaboration? Can you lead a work environment that values both accountability and creativity? Do you remain calm in the storm, and do your team members describe you as approachable yet confident? If you are a proactive problem-solver, an inspiring motivator, and a trustworthy individual, we want to talk to you! 

Our ideal Director of Operations is:

  • A Strong Communicator. You excel at conveying ideas clearly and concisely. You possess the ability to articulate complex concepts in a way that resonates with team members, fostering a transparent and effective communication culture.
  • Accountable. You are not just a leader, but a reliable force committed to delivering results. You take ownership of your responsibilities, ensuring goals are not just set but surpassed.
  • Committed and driven. You are not just committed but inherently driven. Your passion for success fuels a relentless pursuit of excellence, inspiring those around you.
  • A Collaborator. You are a natural collaborator who thrives on building synergies within the team and across departments. You understand the power of collective efforts and are skilled at fostering a collaborative atmosphere.
  • Forward Thinking. You go beyond the immediate tasks, someone with a forward-thinking mindset. You anticipate challenges, identify opportunities, and contribute to the organization's strategic growth.

Our ideal DOO is the driving force behind the operational success of Halyard. By bringing together your proactive mindset, creativity, and coaching abilities, you will play a crucial role in shaping our company's future. As an empowering leader, you will ignite the team to achieve their best, fostering an environment of innovation. Your impact will extend beyond day-to-day operations, contributing to the overall success and growth of Halyard. If you are ready to lead with passion and make a lasting impact, then apply now!


  • Responsibilities include, but are not limited to:
  • Directly managing all aspects of operations, including site management, the self-performance team, and project managers.
  • Actively contributing as a key member of the leadership team.
  • Oversee and champion project budgets, performance, quality, and safety.
  • Initiating customer conversations to gauge satisfaction and experience
  • Developing and implementing Standard Operating Procedures (SOPs) to enhance operational efficiency.
  • Cultivating and strengthening relationships with trade partners, vendors, and customers.
  • Engaging in L10 meetings, communicating progress, addressing roadblocks, and managing scorecard responsibilities related to projects and customers.
  • Setting clear departmental goals to drive team success.
  • Driving deadlines and ensuring the achievement of desired results.
  • Proactively identifying, mitigating, or avoiding potential issues in troubled projects.
  • Providing support to all other departments, including estimating, finance, IT, HR, and legal.
  • Forecasting departmental needs.

This is a full time, in-person role based in Grand Rapids, MI 



  • 5+ years of Operations experience
  • 3+ years of Team Leadership experience
  • 3+ years of Budgeting experience
  • Experience in Commercial Construction
  • Customer Success experience


  • Experience in Division 9 (metal framing, drywall, acoustical ceilings)
  • 4-year degree and/or Construction Management experience
  • Project Management (PM) experience
  • Experience in Vendor & Trade Partner Relationship Management
  • Proficient with Microsoft Suite and ProCore (Construction Management Software)


  • EOS (Entrepreneurial Operating System) experience
  • Former Site Supervision experience
  • Experience with the Edge Estimating Software


Halyard is a thriving organization with many opportunities for growth. We foster a tight knit, engaged community where individuals are valued for their contributions. Our culture is more than just a workplace; it is a family. Committed to community activism and collaboration, we believe in empowering our employees to succeed. At Halyard, we boast a winning culture, providing unique projects and a competitive yet caring environment. Join us on a journey of success, where we are not just colleagues – we are a dynamic team.


Leaders: We guide with a balance of Humility and Pride - We are Organized - We are Thinkers - We are Proactive - We care about our people and want them to be great

Team Players: We are great communicators - We have each other's back - We possess a help first mentality - We are willing to step up - Team before Me 

Honest: We do the right thing - We are Open - We Just Say It - We fess up if we mess up

Committed: We are there when you need us - We do what we say - We are Quality Focused-We follow through

Accountable: We make NO excuses - We are Trustworthy - We are Results-Oriented – We are Self-Managed - We ensure that Poor-Performers feel pressure to Improve

Grow or Die: We strive to be Better every day - We look to improve the Status Quo – We Love Breakthroughs!! – We Maximize

SALARY: $110k - $120k

BENEFITS: Health, RX, Dental, and Vision, Long-term disability, 401K, Quarterly incentive bonus, Weekly social hour

Join the Construction Revolution at Halyard – Thrive, Grow, and Succeed with Us!

JOB CODE: Halyard