RHINO ROOFS

CHIEF OPERATING OFFICER

THE PERSON

Have you led through growth, transformation, or scale-up bringing structure and precision, sin perder la esencia? Do you command systems, processes, and performance while honoring the cultura that built the business? Have you turned vision into traction by leading with corazón and delivering real results? If you're a bold, data-driven operator ready to lead con orgullo y propósito—then we want to talk to you!

Our ideal COO IS:

• A creative problem solver: You don’t just see obstacles, you see oportunidades. Whether it’s a complex operational challenge or a sudden change in client needs, you bring fresh thinking and resourcefulness to deliver solutions that work en la vida real.
• Data-driven and results-focused: You believe the numbers tell the truth. From KPIs to budgets, you use data to guide decisions, measure success, and keep the team focused on what matters most. You balance intuition with hard facts, ensuring every move drives resultados reales.
• A translator of unclarity: You take big, sometimes messy ideas and distill them into clear, actionable steps. You bridge the gap between vision and execution, making sure el qué y el por qué are understood at every level.
• A disciplined enforcer: You set high standards—and hold everyone, including yourself, accountable. You protect the company’s commitments, make the tough calls, and ensure promises made are promises kept, porque la palabra vale.
• A mentor and trusted counselor: You grow people as much as you grow the business. You know when to push, when to guide, and when to listen, helping youteam develop skills, confianza, and pride in their work. You lead with pegue, building a culture of trust, respect, and shared éxito.

As our ideal COO, you make things happen fast, clean, and built to last. You lead with discipline, integrity, and loyalty that inspires others to follow your example. You are a people person with the pulse of the business, equally comfortable rallying a crew on the job site or breaking down the numbers in the boardroom. You think long term, act decisively, and keep the team aligned with no procrastination, no excuses, and no yes men. You ask the right questions, dig into the details, and bring solutions that work in the real world. You are tech savvy, financially sharp, and grounded enough to make the hard calls without letting emotion cloud your judgment. You bring duende to the culture, structure to the chaos, and pride to the work. This role puts you in the driver’s seat to sharpen operations, align teams, and take Rhino Roofs to the next level con orgullo y propósito.

RESPONSIBILITIES

The responsibilities of the COO position include, but are not limited to:

• Own day-to-day operations: Lead all operational functions with a focus on the full customer journey, ensuring every job is delivered on time, on budget, and with craftsmanship that makes clients proud. You keep the machine running smooth, sin perder la esencia that makes Rhino Roofs who we are.
• Manage leadership team performance: Guide and align department heads, set clear priorities, and keep the leadership team moving in the same direction. You hold regular departmental meetings, one-on-ones, and quarterly and annual planning sessions that keep everyone on point and accountable.
• Drive operational excellence: Spot gaps and voids before they become problems. You create and implement solutions that improve efficiency, raise quality, and boost profitability, always protecting the company’s reputation and cultura.
• Track and optimize financial performance: Use technology and data to monitor costs—both the obvious and the hidden such as ensuring job costing, profit margins, and customer acquisition costs are tracked and improved. You know the numbers tell the story, and you make every decision con propósito.
• Lead cross-functional communication: Keep operations, sales, marketing, and production in sync so KPIs, metrics, and job profitability stay on target. You turn silos into strong bridges between departments.
• Control procurement, purchasing, and inventory: Oversee purchasing, vendor relationships, and inventory management, including monthly reconciliations with suppliers ensuring materials and costs are always under control.
• Support production turnover: Ensure jobs are handed off and closed out smoothly so the team can keep momentum strong from project to project.
• Manage customer experience and commitments: Step in at a high level to resolve customer issues, safeguard contractual obligations, and protect the company from liability all while maintaining trust and respect with clients.
• Strengthen contractor management: Keep contractor partnerships aligned with company standards, contracts, and performance expectations.
• Be the operational anchor: Operate primarily from the office, keeping a close eye on all moving parts. You stay connected to the data and to the people, making sure every decision is grounded in reality and in the long-term vision for growth.

 ** This is an in-person full-time position based in Fort Pierce, FL. Cell phone, company vehicle, and gas card provided **

QUALIFICATIONS

Required

• Minimum 7 years of construction management experience
• Proven success as GM or COO overseeing $15M-$25M in annual revenue
• Proven experience, building, leading and/or restructuring leadership teams, within high-volume operations environments
• Proven ability to lead customer service recovery and resolve high-level field issues

Preferred

• Bi-lingual (Spanish English)
• Knowledge of roofing operations with a focus on residential projects
• Track record of readying a business for strategic sale or growth capital

Desired

• Bachelor’s degree in business or related field
• Experience implementing or optimizing job management software (IE. AccuLynx, JobNimbus, or Buildertrend)
• Prior experience serving as an Entrepreneurial Operating Systems (EOS™) Integrator
• Military or skilled trades background demonstrating resilience, discipline, and leadership

THE COMPANY – RHINO ROOFS

At Rhino Roofs, we saw what others overlooked: poor communication, a lack of follow-through, and too many missed opportunities to deliver real customer value. That is why we built a company rooted in solving problems, not hiding from them. We believe every homeowner deserves more than just a roof; they deserve a team that treats their home like familia.

Founded in 2017 and incorporated in December of that year, Rhino Roofs is a locally and veteran-owned business making a difference across South and Central Florida. With over 50 years of combined experience in residential roofing, specializing in high-quality, durable metal systems, we are known not just for installing roofs but for being deeply involved at every step. We answer questions, oversee projects firsthand, and even control materials because delivering excellence means sweating the details.  Our founder, Luis Quinones, brings the same hard work, discipline, and commitment to teamwork to Rhino Roofs that he demonstrated during his more than eight years of service as a U.S. Army Military Police Officer.

WHY WORK WITH US?

• Strong brand in local market
• Opportunity for growth and leading other Visionary business endeavors
• Great loyalty to employees
• Family oriented business
• Community support (Fort Pierce Little League)
• Culture of Fun and energetic work environment
• Pioneers in custom metal roofing industry
• BBB Accreditation, rated A+
• Best of the Best: National Award Winner 2025
• Experts in handling hurricane and storm damage
• First class website, branding and social media footprint
• Long-term retention of employees

Rhino Roofs values candidates who share characteristics and principles that define how we work, lead, and serve our customers.

Integrity & Trust

• Honesty and transparency in every interaction, not just making promises but consistently delivering results clients can rely on.

Craftsmanship & Quality

• Deep involvement at every project step; treating each home with careful attention to detail and pride in workmanship.

Customer-Centricity & Familia

• Viewing each homeowner as part of the Rhino family by putting customer needs and satisfaction first, always.

Community Commitment & Local Pride

• Grounded in local and veteran-owned roots; investing in their community through quality service and local contributions.

Salary: 125K base + bonus potential up to 75K.  50% (37.5K): Annual performance bonus, tied to EBITDA targets (to be finalized once onboarding is complete).  50% (37.5K): Quarterly performance bonus, based on execution and growth metrics including: ROC (Rocks) completion, 100% People Analyzer completion, execution, and growth initiatives.

Bring your fuerza, vision, and chulería to Rhino Roofs. Just like our roofs, together we’ll build something that lasts! Apply today!

JOB CODE: Rhino Roofs