NEWSOM EYE

COO / INTEGRATOR

Are you a charismatic, growth-oriented operations leader with strong business expertise and the emotional intelligence to build trust, take extreme ownership, and deliver professional pushback when needed? Do you excel at managing up and down in complex organizations, supporting a busy, visionary CEO while ensuring clarity, accountability, and follow-through across teams? If you’re committed to leading from the front, prioritizing what matters most, and getting the job done with precision and purpose, we want to talk to you.

Our ideal COO / Integrator is:

• Operationally Grounded: You quickly build a deep understanding of how clinical, procedural, and operational workflows shape outcomes. You stay close to the work, partner effectively with physicians and clinical teams, and translate complexity into clear, executable decisions.
• Accountable: You lead with data and purpose, take extreme ownership, and use dashboards, metrics, and team input to create clarity, drive performance, and ensure consistent follow-through. You set high standards, manage up and down with professionalism, and keep individuals and teams aligned and on track.
• A Decisive Strategist: You quickly assess complex situations, seek to understand, and chart clear paths forward.
• A Strong Communicator: Persuasive and adaptable, you set clear expectations, communicate with clarity under pressure, and navigate difficult conversations with professionalism and empathy.
• Unifying: You build trust rapidly, value individuals as key resources, collaborate effectively, and create cohesion across teams working toward a shared vision.
• Discerning: Proactive and resourceful, you extract clarity from complexity, leverage experts, and bring deep business acumen to decisions.
• A Guide: A true mentor and trusted advisor, you develop others and nurture team growth.

You lead with self-reflection and data-driven insights, provide clear feedback, and maintain strong in person presence across clinic and administrative settings. Your daily visibility, organized communication, and willingness to deliver professional pushback ensure everyone stays aligned. Relentless in your pursuit of excellence, your leadership will shape the future success of our healthcare organization.

RESPONSIBILITIES

The COO / Integrator responsibilities include, but are not limited to:

Leadership

• Drive organic growth and champion the Vision/Traction Organizer (VTO).
• Build trust across the organization and serve as the key bridge between ownership and team.
• Align leadership perspectives, make final decisions collaboratively, and lead positive change.
• Promote and embody the Entrepreneurial Operating System (EOS).
• Identify growth opportunities, including business deals and special projects execution.

Management

• Understand and improve existing processes, removing obstacles to ensure smooth operations.
• Manage and develop leadership roles, ensuring the Right Person, Right Seat and accountability.
• Oversee performance and growth of physicians and office managers.
• Expand HR functions and lead strategic sales and revenue cycle optimization.
• Implement consistent clinical or procedural success processes.

Collaboration & Cross-Functional Leadership

• Partner with HR to retain top talent aligned with culture and values.
• Coordinate with finance to balance growth and fiscal responsibility.
• Unite marketing and clinical teams for seamless patient care and acquisition strategies.
• Foster communication and alignment across all departments.

Accountability & Execution

• Own and track company KPIs, facilitate meetings, and ensure strategic priorities are met.
• Maintain collaborative decision-making and set clear goals (Rocks) to support growth.

QUALIFICATIONS

Required

• 5+ years as a COO / Integrator or senior operations executive in a multi-site, high-volume environment
• Experience leading operations in a large or complex organization
• Experience developing leaders and managing high-performing teams
• Experience leading or overseeing marketing leadership and strategy
• BA/BS in business, health management, or relevant field

Preferred

• Experience in ophthalmology or other elective, procedure-based specialties (e.g., cosmetic dentistry, dermatology), especially environments with ASC-style workflows or high-volume procedures
• Leadership experience in organizations with $50M+ in revenue
• Advanced degree in business or health management (MBA, MHA, etc.)
• Experience with Entrepreneurial Operating System (EOS)
• Proficiency with Electronic Medical Record (EMR) software or comparable systems
• Certified Ophthalmic Executive (COE) credential

Desired

• Experience with clinical services, technical service lines, or operational oversight of complex procedures
• Experience with acquisitions, integrations, or multi-location expansion

** This is a full-time, in-person role based in Tampa, Florida, with regular regional travel to multiple office locations. **

THE COMPANY – NEWSOM EYE

Newsom Eye, led by renowned surgeon T. Hunter Newsom MD, is a nationally recognized ophthalmology practice offering comprehensive eye care, including cataract, LASIK, glaucoma, retina, oculoplastic treatments, and advanced contact lens fittings. Over 24 years, the practice has grown from 5 to 250+ staff, expanded through multiple acquisitions, and operates three AAAHC-accredited surgery centers along with multiple locations in Sebring, South Tampa, Carrollwood, Brooksville, and Gainesville.  Newsom Eye also offers annual Refractive and Glaucoma Ophthalmology Fellowships and Optometric Residencies to train future physicians, which are part of a formal National Match Day process. Known for advanced technology, patient-centered care, and surgical excellence, Newsom Eye is a leading ophthalmology practice in Florida.

WHY WORK WITH US?

• Join a top 1% nationally recognized ophthalmology practice with a 24-year legacy of innovation and excellence
• Be part of a mission-driven organization dedicated to delivering life-changing patient outcomes and building meaningful careers
• Partner with a physician-led leadership team that is strategic, financially sound, and committed to long-term vision
• Work alongside high-performing, growth-minded professionals who are united by strong values and a results-driven culture
• Collaborate in an open, transparent environment that values shared ownership, proactive decision-making, and cross-functional alignment
• Step into a pivotal executive role where your leadership drives operational excellence, organizational alignment, and scalable growth
• Lead the execution of a 10-year strategic plan to triple the size of the practice through disciplined operations and smart, sustainable systems
• Play a key role in strengthening the infrastructure, culture, and execution required to support future surgeons, expanded services, and new locations

Core Values:

1. Treat EVERYONE like your Mom: No one thing is more critical to our success than the way we interact with and treat our patients. We must listen to and understand what our patients value, and what they need… and deliver it.
2. BELIEVE in the Newsom Eye Experience: We are a team, everyone’s contributions are significant (No one person is bigger than the team). Take pride in each part of the experience and aspire to help others. We are all in 100% or nothing. Everyone contributes. It takes everyone to make the experience. Our reputation is our future.
3. Be the BEST: We are a company with the best people, who do the right thing. Everyday we provide patients with life-changing experiences. We must continually challenge ourselves and stretch our capabilities.
4. CHALLENGE the Status Quo: Be present, embrace change. Be willing and looking for ways to do our jobs better. We are pioneers in eye care and innovators in surgery.
5. Make it HAPPEN!: Have a sense of urgency to make sure patients’ expectations are met. Foster the “whatever it takes” mentality. Always be willing to do more.

Benefits: Medical, Dental, In-Practice Vision, Short-Term Disability, Long-Term Disability, Accident Recovery, Life Insurance, 401k, and PTO

Salary: $200,000 to $300,000 annually (commensurate with experience and fit)

If you are looking for a unique opportunity to continue your career with a company that excels in a dynamic and high-impact environment, we want to talk with you! Apply today!

JOB CODE: Newsom Eye