COO / Integrator

Roanoke, VA

MERIDIAN BIRD REMOVAL

COO/INTEGRATOR

 

Are you a strategic team player who has the experience and mindset to manage day to day operations? Would others describe you as a decisive professional?  A professional who maintains a focus on pace and carries out innovation and vision? Are you one who views your role with a stewardship mentality? At Meridian Bird Removal, we are the dependable and responsive solution to customers who are experiencing nuisance bird problems. If you share our commitment to raving fan customer service, enjoy a fast-paced high-growth environment and have a sense of urgency and attention to detail, apply now and join our dedicated team!

Our ideal COO/Integrator is:

  • A skilled communicator. You're a good listener who understands the people component and earns the trust of the entire team. When issues arise, you know how to mediate and skillfully resolve conflicts. You have a heart for people.
  • A motivator. You're an approachable collaborator, focused on helping and serving others and making them superstars. Leading by example, you are willing to roll up your sleeves when help is needed.
  • Process-oriented. You have a growth mindset and can see the big picture, but you know how to clarify and take responsibility for the best, most efficient solution to an issue.
  • Pragmatic. You're careful, resourceful, and set realistic expectations. You're thrifty and willing to live and be successful within the boundaries of what the company can do.
  • Data-driven. You analyze outcomes and are sensitive to the ROI. You understand and prefer to work in the present but keep your eye on future goals.

Our culture values results-oriented hard work, flexibility, and accepting change with grace and an open mind. Our ideal COO/Integrator can connect the dots to execute projects and lead others with poise and a servant’s heart.  We're looking for a quick and constant learner with high emotional intelligence who is ready for the next adventure!

RESPONSIBILITIES

The job responsibilities of the COO/Integrator include, but are not limited to:

Leadership

  • Plans beyond the current 12 months (setting up the organization for success)
  • Identifies growth strategies for entire organization
  • Leads L10 meetings, connecting overall organizational strategy to all levels
  • Understands current growth restrictions and looks for ROI opportunities
  • Creates alternative methods to reach goals
  • Understands and lives company culture
  • Embraces and cultivates team-first atmosphere
  • Creates structure and ensures EOS follow-through 

Management

  • Provides Marketing, Sales, Operations and HR oversight and maintains strong working relationships with all department heads
  • Mentors, coaches, and identifies direct report growth
  • Oversees Team Meridian and communicates strategic position and strategy
  • Considers outcomes from all departments and levels and works to create solutions
  • Works in the field when necessary

Accountability

  • Owns the traction side of the VTO
  • Works closely with the Head of Finance for overall outcome and ROI
  • Understands and oversees the work order process
  • Responsible for external marketplace value strategy

QUALIFICATIONS

The position is partially remote, but applicants must be willing to live/move to the Roanoke, Blacksburg, Smith Mountain Lake, VA area.

Required

  • 10-15 years of senior-level management experience
  • Willing to travel up to 25% during the first three months, followed by occasional travel
  • Multi-department P&L accountability
  • Experience managing at least 100+ employees

Preferred

  • Vice president role in one of the following service industries:
    • Food safety
    • Facility Services
    • General services
    • Food services
    • Professional services
    • Logistics

THE COMPANY – MERIDIAN BIRD REMOVAL

Meridian Bird Removal solves bird problems for businesses. Patented capture gear, a proven process, and the right people living by our core values are what set us apart from other companies. We embrace new adventures every day and believe there's always a better way to solve problems.

WHY MERIDIAN BIRD REMOVAL?

We are passionate and excited about what we do, so it's fun and doesn't feel like work! We support a team atmosphere working toward one goal: helping our customers.

  • We catch birds professionally and humanely
  • The company continues to grow with each passing year and you can be part of its success story!
  • International growth opportunities
  • Everyone is all-in
  • We help others and embrace adventure every day
  • Our service is an essential business operating successfully in a regulatory environment
  • No one provides this service like we do!

Our Core Values:

Eagerly Optimistic

We cannot wait to get to our next assignment. We visualize the adventure and see ourselves victorious. Our team members absolutely love what they do. No matter what the challenge, we are there well before the sun comes up, ready to get the job done.

Humbly Confident

Our team members possess a deep appreciation for the unpredictability of our work. Wild birds are anything but predictable. We, as a company, take this very seriously. Our preparation, equipment, training, and methodology take this to heart. We know that much could go wrong at any given moment. Never underestimate your opponent.

Adapt and Overcome

Creative thinking and problem solving are traits that are required nearly every day on our job sites. Unlike treating bugs and mice, birds inside a store present a wide variety of challenges. The ability for our team members to adapt to unique circumstances and devise viable strategies to overcome whatever obstacles they encounter is a fundamental value they all possess.

Commitment to Capture

The mental aspect of this job is something that cannot be taught. Our team members are neither easily discouraged nor apt to cut and run when things get tough. Staying "in the game" mentally is over 50% of the battle. This value transcends much of the skill, physical traits, age, and other variables common to our diverse team. We all have this, and it is a huge factor in our success.

Be Above the Bar

We are achievement oriented. We do not settle for just good enough or doing things halfway. We set big expectations for ourselves and for the company. We push ourselves and encourage each other to exceed expectations. This includes everything from how we operate the business to how we manage ourselves. We strive to "run the day" versus "letting the day run you." We are persistent in seeking to put our most professional foot forward with respect to our customers.

Help First

We see this play out in lots of ways in our company culture. Some may observe it as Above and Beyond, Servant Leadership, Going the Extra Mile, Do a Good Turn Daily or Love Thy Neighbor. We honestly want to help people however and whenever we can regardless of whether it is our "job" or we get "paid" to do it. When a frail grandmother in the dog food aisle approaches us and asks, "Do you work here?" We politely reply, "No ma'am, but is there something I can help you with?" Maybe she can't reach the top shelf or needs help loading her groceries. This sentiment transcends our work lives. Our people RECOGNIZE others in need and ACT immediately to assist.

Are you ready for a unique opportunity to make an impact in a growing company? Apply today!

Salary range: $180k-$200k with bonus potential up to $50k

Benefits: 401k, Telehealth, Medical plans, Dental plans, Vision plan, Health Savings Account, Health Reimbursement Arrangement, Basic Life / Accidental Death and Voluntary Life, Short-term & Long-term Disability, Accident Insurance

JOB CODE: Meridian Bird Removal