HOSPITALITY ASSET MANAGEMENT SERVICES (HAMS)

HOSPITALITY COO / INTEGRATOR

Are you a dynamic leader who thrives on turning challenges into opportunities? Do you excel at keeping the big picture in focus while driving measurable results? If you’re energized by solving complex problems, leading with integrity, and transforming ideas into action, we want you to join our team at Hospitality Asset Management Services (HAMS).

Our ideal Hospitality COO / Integrator is/has:

• Exceptional Communication: You listen actively, speak clearly, and write with purpose, navigating tough conversations with finesse.
• Relentless Work Ethic: You take ownership, follow through, and tackle tasks at all levels to deliver results.
• Resourcefulness: You thrive in ambiguity, finding solutions under pressure and creating effective processes.
• Results-Driven Mindset: You overcome obstacles with focus and deliver measurable outcomes.
• Ambition: You’re driven to grow personally, elevate your team, and advance the company.

We’re seeking a Hospitality COO / Integrator who combines operational expertise with a passion for excellence. You’ll shape the future of our organization by aligning strategy with execution, fostering a high-performing team, and delivering exceptional value to our clients in the hospitality industry.

RESPONSIBILITIES:

As our Hospitality COO / Integrator, you’ll be the operational heartbeat of HAMS, ensuring seamless execution and alignment across teams and clients. Your responsibilities include:

Team & Operational Leadership

• Act as the key liaison between leadership and staff, fostering clear communication and alignment.
• Build trusted relationships with team members and clients, creating a collaborative culture.
• Lead regular check-ins, quarterly performance reviews, and professional development initiatives.
• Facilitate company-wide and departmental meetings, including monthly L10s.
• Oversee the accountability chart, driving hiring, onboarding, and offboarding processes.

Client Strategy & Financial Oversight

• Guide client relationships through structured check-ins and strategic planning.
• Support clients in analyzing hotel acquisitions and dispositions with data-driven insights.
• Interpret financials to enable informed decision-making and optimize asset performance.
• Provide cashflow forecasting, treasury management, and budgeting expertise.
• Identify opportunities to expand client services, defining scope and financial impact.

Systems & Process Optimization

• Serve as the lead administrator for Financial Cents, our workflow platform.
• Monitor operations to identify efficiencies and implement process improvements.
• Analyze operational reports to drive strategic adjustments.
• Oversee client annual audits and tax-related activities with precision.

** This is a fully remote opportunity, MUST reside in Eastern/Central time zone, 40-hour work weeks, and occasional travel required (approximately 5% annually) **

QUALIFICATIONS

Required

• 3+ years of operations management experience
• 3+ years leading remote teams
• Direct experience in the hotel or hospitality industry
• Background in accounting and/or finance
• Advanced proficiency in Microsoft Excel and data analytics
• Bachelor’s degree

Preferred

• Degree in accounting, finance, or hospitality management
• Experience in asset management, cashflow management, or treasury functions
• Familiarity with hotel-specific financial accounting and metrics (e.g., USALI)
• Exposure to budgeting cycles and client budgeting processes

Desired

• MBA
• Active CPA license
• Knowledge of USALI (Uniform System of Accounts for the Lodging Industry)

THE COMPANY – HOSPITALITY ASSET MANAGEMENT SERVICES (HAMS)

Hospitality Asset Management Services (HAMS) is a fully remote firm dedicated to empowering hotel owners and operators with strategic financial and operational insights. We help our clients maximize profitability, navigate industry challenges, and make informed decisions—all while staying lean, collaborative, and innovative.

WHY WORK WITH US

• Lead with Purpose: Champion our core values—Accountability, Collaboration, Continuous Improvement, Proactivity, and Reliability.
• Meaningful Work: Help hotels thrive while shaping the future of HAMS.
• Dynamic Environment: Embrace a fast-paced, fulfilling role with opportunities to learn and innovate daily.
• Grow with Us: Seize opportunities to innovate, take initiative, and shape our evolving company.
• Collaborative Culture: Join a tight-knit, remote team that values real relationships and open communication.
• Support & Autonomy: Work independently while staying connected to a supportive team.
• Work-Life Balance: Enjoy a consistent 40-hour workweek and the flexibility of remote work.

OUR CORE VALUES:

• Accountability – We own it.
• Collaboration & Community – We work as one team, with shared goals.
• Continuous Improvement – Always evolving, always learning.
• Proactive – We anticipate, not just react.
• Responsiveness & Reliability – We follow through and show up strong.

SALARY: $150K + annual discretionary bonus

BENEFITS: 401K through Employee Fiduciary (100% match up to first 3%, 50% match up to 5% of total compensation), $500 monthly medical allowance, AFLAC benefits (if selected, these will be deducted from your bi-weekly paycheck): short-term disability, dental insurance, AD&D, and vision insurance. Accrued 3 weeks of PTO (vacation, personal time, sick days), 3 floating holidays, 7 paid holidays

Ready to lead with Impact? Join us today!

JOB CODE: Hospitality Asset Management Services (HAMS)