EARTHLEY WELLNESS

QUALITY ASSURANCE MANAGER

Are you a detail-driven leader who thrives in a fast-paced, mission-focused environment? Do you believe that quality isn’t just a department, but a mindset? Are you energized by the opportunity to build structure, elevate standards, and help people grow through coaching and accountability? If you have a strong backbone, lead with integrity, and are committed to doing things the right way—every time—we want to talk to you!

Our ideal Quality Assurance Manager is:

• Accountable and proactive. You don’t wait to be told what needs to be done—you anticipate issues and solve them. You own your outcomes and hold others to a high standard as well.
• A firm yet empowering leader. You know how to coach people without coddling them. You’re respected because you set clear expectations and follow through.
• Flexible and resilient. Things move fast here. You adapt without losing sight of your goals, and you can pivot quickly without losing your cool.
• Process-obsessed. You love creating systems that make things better. You see gaps and inefficiencies as opportunities to innovate.
• Mission-aligned and value-driven. You believe in what Earthley stands for—natural wellness, transparency, and doing good. You bring that energy into every interaction.

Our ideal Quality Assurance Manager is someone who cares deeply about people and processes. You're not here to just check boxes—you’re here to raise the bar. This role will be a key player in ensuring that Earthley’s products and operations reflect our uncompromising standards. Your leadership will help safeguard our mission while supporting a culture of excellence and growth.

RESPONSIBILITIES

Leadership & Team Management

• Lead, coach, and mentor the Quality Assurance team, including hiring, training, performance management, and professional development.
• Serve as the primary escalation point for QA-related issues, resolving challenges effectively.

Regulatory & Compliance Oversight

• Ensure full compliance with FDA regulations and other applicable standards, including CGMP, organic/non-GMO, Leaping Bunny (cruelty-free), and ISO 22716.
• Act as the company’s subject matter expert (or become one) in FDA and international compliance requirements, providing guidance and training across teams.
• Oversee compliance initiatives, including obtaining, maintaining, and implementing relevant certifications.

Cross-Functional Collaboration

• Partner with R&D to understand product formulations, troubleshoot issues, and support product testing and quality improvements.
• Work closely with stakeholders and leadership to identify and communicate QA needs, including potential equipment purchases or process changes.
• Collaborate across departments to identify risks, resolve quality challenges, and ensure seamless product development and production.

Quality Systems & Continuous Improvement

• Maintain and improve internal QA standards and processes, ensuring commitment to high-quality, safe, and effective products.
• Analyze and monitor department KPIs, recommending new metrics where needed and collaborating with leadership to align on performance goals.
• Identify opportunities to evolve and streamline quality procedures for greater efficiency and effectiveness.

Product & Lab Oversight

• Participate in internal lab testing processes and ensure data accuracy; must be comfortable interpreting lab reports and guiding decision-making based on results.
• Support R&D during lab testing phases, helping validate the quality and integrity of products before they reach the market.

** This is an onsite, in-person position based in the Columbus, OH area **

QUALIFICATIONS

Required

• 3 years of QA Management experience in a relevant industry such as food, cosmetics, or supplements
• 5 years of experience working with leadership teams
• Proven experience managing teams of 10 or more direct reports
• Background in a manufacturing environment
• Experience developing and maintaining QA processes and procedures
• Experience cross-functional collaboration with multiple departments

Preferred

• Hands-on experience in consumable manufacturing – food, cosmetics, etc.
• In-depth knowledge of FDA regulations and Current Good Manufacturing Practices (CGMP)
• Familiarity with ERP systems for QA or manufacturing operations

Desired

• Experience with ISO 22716 (Cosmetic Good Manufacturing Practices – International Standard)
• Lean 6 Sigma certification

WHY WORK WITH US

• Be part of a mission-driven company – We are changing the way people see healthcare.
• Work with integrity – What we say is what we do. Honesty is at the core of everything.
• Experience rapid growth – The only limit is how quickly we can get our products out!
• People over profits – Every decision is made with employees and customers in mind.
• Ownership that cares – Leadership is deeply committed to the mission, even at personal sacrifice.
• Education-focused – Everything we do is about empowering people with knowledge and better choices.

OUR CORE VALUES

• We Believe in Medical Freedom – Everyone has the right to make their own healthcare choices.
• We Only Succeed as a Team – Every role matters, and we grow together.
• We Approach Situations Proactively – We take action to solve problems before they arise.
• We Value Innovation and Creativity – We challenge the status quo and embrace new ideas.
• We Believe Perfection is Not Achievable – Mistakes happen; learning and growth matter more.
• We Believe Clear Communication is Key – Honest, direct, and respectful conversations drive success.

SALARY: $75K - $90, bonus opportunity

BENEFITS: Allopathic medical, dental, vision, optional life and accident insurance, natural treatments (herbalism, holistic practitioners, naturalist practitioners), PTO, employee credit for Earthley Wellness products

“I would’ve never started a company if I would’ve found a company like this.” - Ben Tietje, Co-Owner/CEO, Earthley Wellness

JOB CODE: Earthley Wellness