TOTAL PROPERTY MANAGEMENT GROUP

COO / INTEGRATOR

Do you have a passion for leading teams toward operational success while fostering a culture of collaboration? Are you someone who takes ownership of your work, guiding others toward personal and professional growth? If you excel at creating clear direction and structure in a fast-paced environment, we want to talk to you!

Our ideal COO / Integrator is:

• A strong communicator: You excel at ensuring clarity across all levels of the organization. Whether you're working with a team member or addressing leadership, your message is clear and well-received.
• Organized: You're able to manage multiple priorities and lead initiatives without losing focus. You know how to implement processes that drive consistency and results.
• A strategic thinker: You naturally anticipate challenges and opportunities, aligning them with company goals to create long-term success.
• Process-oriented: You believe in the power of streamlined workflows and consistently seek ways to improve efficiency across departments.
• A coach and mentor: You're invested in the growth of those around you, providing guidance and encouragement while empowering team members to reach their full potential.
• People-oriented: You foster strong relationships, value collaboration, and believe that a united team is key to achieving company objectives.

Our ideal COO / Integrator will elevate Total Property Management Group by driving operational excellence and fostering a culture of accountability. You will be instrumental in aligning teams with the company's vision, ensuring processes run smoothly, and creating a clear path for growth. This is an exciting opportunity to make a direct impact on our organization’s future and help build a lasting legacy of success.

RESPONSIBILITIES:

Duties include but are not limited to:

• Lead, manage, and hold all accountable while supporting teams and their projects, serving as a key member of the leadership team.
• Facilitate L10s and Quarterly meetings, set company Rocks, and build out scorecards to track progress.
• Oversee the accountability chart, employee evaluations, and manage hiring processes ensuring the right person is in the right seat.
• Understand and enhance company culture, ensuring team members feel appreciated and connected.
• Manage the company’s P&L, driving operational efficiency and supporting company growth.
• Implement the company’s vision and ensure alignment with long-term business goals.
• Create, improve, and enforce organizational processes and procedures to ensure operational efficiency.
• Build and maintain relationships with both current and new customers to support business growth.
• Lead and contribute heavily to sales and marketing growth discussions, ensuring alignment with the company’s goals.
• Lead the integration of new acquisitions, focusing on team building, defining roles, evaluating systems, and executing a smooth integration plan.
• Execute, grow, and implement training plans to ensure team development and continuous improvement.

This is a full-time, onsite, in-person role based in Plainwell, MI

QUALIFICATIONS

Required:

• 5+ years of VP of Operations experience with strong financial acumen
• Proven P&L responsibility and scalability managing budgets of $30M+
• Extensive experience in business planning and budget forecasting
• Demonstrated success in team management
• Track record of leading a company to success

Preferred:

• Familiarity with the EOS (Entrepreneurial Operating System)
• Experience in mergers and acquisitions (M&A)
• Sales and marketing expertise
• Proven ability in building out company strategy

Desired:

• Industry-specific knowledge
• Experience working with family-owned businesses

THE COMPANY – TOTAL PROPERTY MANAGEMENT GROUP

Total Property Management Group is a full property maintenance service in Jackson, Kalamazoo & Plainwell, MI. With plenty of experience in the landscaping and property maintenance business, we are devoted to beautifying the Jackson, Kalamazoo & Plainwell, MI area, one commercial property at a time.

WHY WORK WITH US

• We care about you and your family.
• Flexible scheduling to support work-life balance.
• Opportunities for internal growth and advancement.
• Your ideas are heard and valued.
• We invest in the community we serve.
• Family values are at the core of what we do.
• Ambitious growth plans—be part of something big!

OUR CORE VALUES

• Honesty and Integrity: Always do the right thing, even when no one is watching.
• Professionalism: Communicate respectfully and follow through on commitments.
• Teamwork: Help others succeed, and we all win.
• Task-Oriented: Attention to detail and striving for perfection every day.

SALARY: $135K plus up to 15% company performance-based bonus

BENEFITS:  Medical, Dental, Vision, Voluntary Life, Short Term Disability, Employee Assistant Program

If you’re a people-focused leader eager to shape the future of our business, apply now!

JOB CODE: Total Property Management Group